Our Promise to you
Trevor Benton Construction operate a management system to ensure the smooth running of the business and the total satisfaction of the end user. The majority of our work comes from recommendation or repeat business, where we never openly advertise in the media for work, so we take customer satisfaction very seriously.
Should a customer become unhappy with any aspect of our work, there is always a telephone number they can call for a fast response to their concerns. We have robust procedures in place to ensure any issues are quickly and smoothly resolved.
All jobs are allocated to a specific contract manager, the work is overseen by this person and there is an escalation process given to the client should they believe they are not receiving the best service.
Our promise is to always try our very best to surpass your service expectations and never to walk away from a problem. If we are responsible for an issue, we will always fix the problem no matter the cost. That is why you can depend on us.